/submitfeedback is recorded in full detail in your server’s feedback logs channel — a private, admin-only channel that serves as the authoritative record of all staff feedback activity. While the public feedback channel shows anonymized embeds to the community, the feedback logs channel reveals the complete picture, including submitter identity, for moderation and accountability purposes.
What Gets Logged
For every feedback submission, Burger Bot posts a detailed log entry to the feedback logs channel containing:| Field | Details |
|---|---|
| Submitted by | The Discord user who submitted the feedback (even if shown anonymously publicly) |
| Target staff member | The staff member the feedback is about |
| Rating | The 1–5 star rating given |
| Feedback text | The full written feedback, untruncated |
| Timestamp | Exact date and time of submission |
| Submission ID | A unique reference ID for each entry |
The feedback logs channel is the only place where the submitter’s identity is visible. The public staff feedback channel always displays submissions as anonymous unless you have explicitly disabled anonymity in your configuration.
Why a Separate Logs Channel?
Keeping a dedicated, restricted feedback logs channel provides several important benefits:- Accountability — Admins can investigate suspected bad-faith submissions and take action if needed.
- Dispute resolution — If a staff member contests feedback, you can verify the source and context.
- Audit trail — A complete history of all submissions is preserved even if the public feedback channel is cleared.
- Moderation — You can identify patterns of submission abuse (e.g., one user spamming negative ratings).
Setting Up Your Feedback Logs Channel
The feedback logs channel is configured through Burger Bot’s channel settings. You’ll need a dedicated private channel that only staff leadership and admins can view.Channel Configuration
Set your feedback logs channel and other Burger Bot output channels via
/config channels.Submit Feedback
Learn how members submit feedback using the
/submitfeedback command.View Ratings
Use
/ratings to view aggregated feedback summaries and staff leaderboards.General Configuration
Explore all Burger Bot configuration options, including permissions and anonymity settings.
Recommended Channel Setup
For best results, keep your feedback infrastructure organized with two separate channels:| Channel | Visibility | Purpose |
|---|---|---|
#staff-feedback | Community-visible (or staff-visible) | Public feedback embeds, anonymized |
#feedback-logs | Admin/leadership only | Full logs with submitter identity |