Skip to main content
Burger Bot’s staff feedback system gives your community a structured channel to share their experiences with staff members. Feedback is collected via a guided submission flow, then posted as formatted embeds for senior staff to review. These settings let you control who can submit feedback, how anonymous it is, and how much can be submitted per day.
Make sure both a Staff Feedback Channel and a Feedback Logs Channel are configured before enabling feedback collection. See Channel Configuration. The feedback_channel and logs_channel settings below can also be set directly here.

Command Usage

/config feedback [setting] [value]
Replace [setting] with a setting name from the list below and [value] with the appropriate value. Examples:
/config feedback anonymous true
/config feedback min_rating 2
/config feedback max_submissions_per_day 3
/config feedback allowed_roles @Member

Settings

feedback_channel
Channel
The Discord channel where submitted feedback embeds are posted for senior staff to review. Each submission generates a structured embed with the feedback content, rating, and (if not anonymous) the submitter’s name.Default: Inherits from channel configuration (staff_feedback_channel).
logs_channel
Channel
The Discord channel where detailed feedback logs are posted. Logs include full submission metadata and are intended for deep review by users with the Feedback Reviewer Role.Default: Inherits from channel configuration (feedback_logs_channel).
Restrict this channel to users with the Feedback Reviewer Role. Feedback logs may contain more granular or sensitive detail than the standard feedback channel embeds.
anonymous
boolean
default:"false"
Controls whether feedback submissions are anonymous by default.
  • true — Feedback embeds do not display the submitter’s identity. Submitters are not named on the public embed.
  • false — The submitter’s Discord username is shown on the feedback embed.
Regardless of this setting, submission data is always stored internally and visible to admins through feedback management commands. Anonymity applies to the posted embed only.
allowed_roles
Role
Restricts who can submit feedback to members holding a specific role. Run this command once per role to build a list of allowed roles.Default: All server members can submit feedback.
If you want to limit feedback to verified community members or members above a certain rank, set allowed_roles to a specific membership or verified role.
min_rating
integer
default:"1"
The minimum star rating a submitter can give when filing feedback. Useful if you want to prevent extremely low ratings or require at least a minimum level of nuance in the rating scale.Accepted values: 15.Default: 1 (all ratings allowed).
max_submissions_per_day
integer
default:"5"
The maximum number of feedback submissions a single member can make per calendar day. This rate limit prevents spam and ensures feedback data stays meaningful.Accepted values: Any positive integer.Default: 5 submissions per day.
Setting this too high on active servers can lead to feedback channel spam. A value of 23 is recommended for most communities.

Settings Reference

SettingTypeDefaultDescription
feedback_channelChannelChannel for incoming feedback embeds
logs_channelChannelChannel for detailed feedback logs
anonymousbooleanfalseHide submitter identity on embed
allowed_rolesRoleAll membersRestrict who can submit feedback
min_ratinginteger1Lowest allowed star rating
max_submissions_per_dayinteger5Daily submission limit per user

Channels

Assign feedback and feedback logs channels from the channels config.

Roles

Set the Feedback Reviewer Role to control who can access detailed feedback logs.